Privacy Policy

Ziyang Lifestyle accepts returns for unused products within 14 days of delivery.
Customers may request a replacement or refund if items arrive damaged or defective.

All returns require prior confirmation via support@ziyanglifestyle.com.
We do not accept returns of used incense products for safety reasons.

Ziyang Lifestyle (紫陽生活美学有限公司) is committed to protecting your privacy.

Information We Collect
We may collect your name, email, shipping address, payment details, and order information when you place an order on our store.

How We Use Your Information

• To process and deliver your order

• To communicate with you about your purchase

• To improve our products and services

• For security, verification, and fraud prevention

Third-Party Services
Our store is hosted on Shopify. Your personal data may be stored and processed according to Shopify’s security and privacy standards.
We do not sell, rent, or share your data with unrelated third parties.

Cookies
We use cookies to enhance your shopping experience and store preferences.

Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us.