Common questions
Answers about the Pocket Incense collection and the information available before purchase.
What is inside each tin?
Each 10 g tin contains 10.5 cm pocket incense sticks and one small white ceramic holder.
What is the difference between a multi-box pack and the Three-Scent Set?
2 Boxes and 3 Boxes contain multiple tins of the selected scent. Three-Scent Set contains one tin each of Gardenia Mist, Osmanthus Moon, and Quiet Woods. You can choose Three-Scent Set on any of the three scent pages or visit the discovery set product page.
How should I use the included holder?
Place one incense stick upright in the holder on a stable, heat-resistant surface. Keep burning incense attended and follow the safety directions on the product page.
Where can I read shipping and returns information?
U.S. standard shipping is free. Other available rates appear at checkout. Eligible return requests may be submitted within 30 days of delivery; review the store policies for full conditions.