Shipping Policy

Processing Time
Orders are processed within 1–3 business days. All items are handmade by Ziyang Lifestyle (紫陽生活美学有限公司) and quality-checked before shipping.

Shipping Method
We ship using YunExpress or similar international carriers.

Delivery Time
United States: 7–15 business days
(Shipping may take up to 20 business days during peak seasons or holidays.)

Shipping Cost
We offer free shipping on all U.S. orders.

Order Tracking
A tracking number will be emailed to you once your order has been shipped.

Damaged or Lost Packages
If your package arrives damaged or is lost in transit, contact us at support@ziyanglifestyle.com for a free replacement.

Contact

Free Worldwide Shipping

Enjoy free worldwide shipping, delivering your favorite pieces right to your door.

Satisfaction Guarantee

Not satisfied? We offer hassle-free refunds for a worry-free shopping experience.

Premium Support

Our dedicated support team is always ready to assist you for a seamless experience.

Secure payments

Pay safely and conveniently with our trusted payment options.